Budget Web Hosting - Are They All Created
Equal?
By Joe Duchesne
Choosing a budget web hosting company can be overwhelming.
In fact, choosing any web hosting company can be
a challenge due, in large part, to the fact that
there are so many of them. Do a search for "web
hosting" with the quotes around the keywords on
Google, and it'll return over 5 million documents!
That doesn't mean there are 5 million web hosting
providers but there very well could be at least
1 million! That's a lot of web hosts. How can you
choose one that meets your need?
What is Budget web hosting anyway?
Budget web hosting is generally defined as any
hosting service that is below $10 per month. The
budget comes from the low price. Now, most companies
in the budget web hosting category only offer one
year plans. Most budget web hosting companies however,
will quote you the monthly fee you would pay if
you divided the annual fee by 12 months. Keep that
in mind when you are comparing one company with
another. The other thing to look out for is the
setup fee. Do they charge you a setup fee to get
started?
Evaluate your general impression of the company.
The first place to start evaluating
web hosting companies is their front page. Does
their website give you a sense that they are professional?
Is it easy to find all of the information you need?
Take a look at their contact information. Do they
list a physical address, an email address and a
phone number to contact them? If they don't provide
any contact details, that has to throw up a red
flag. If you run into problems setting up your
website, and you have no proper contact information,
how are you going to get service from that company?
Do they have a toll free support number?
Does the budget web hosting company provide a
toll free number for you to contact them? If they
are based in Atlanta, Georgia and you are in Seattle,
Washington, you don't want to be paying long distance
to them if you need to get them on the phone about
a concern you have. A toll free number also speaks
to their willingness to deal openly and honestly
with their customers.
What kind of guarantee do they offer?
Choose a web hosting company that
offers a good guarantee. Most web hosting
companies don't openly publish their satisfaction
guarantees. If you have to look in their terms
and services agreement to find out where they stand
with regard to giving you back your money if you
are not satisfied, you should look elsewhere.
What is the uptime guarantee of
the site in question?
Uptime guarantee refers to the amount of time
the server is live and serving your web pages.
An uptime guarantee of 99% means that the host
guarantees that their servers will be up and operational
99% of the time. Over the course of one year, 99%
uptime would represent a downtime (the one percent)
of around 87 hours in a year or an average of 7
hours per month. An uptime of 99.9% would involve
only 8 hours of downtime for the entire year.
What kind of after sale
support can you expect?
While there are many other factors
you could consider, the final one I will deal with
is after sale support. What kind of resources do
they make available for you. Find out if the web
hosting company offers free scripts. Do they have
any marketing tools they can make available to
you? What kind of support for setting up your account
can you expect from the budget web hosting company?
All of these factors must be taken into consideration.
Just because a company offers
a budget web hosting service, doesn't mean you
necessarily have to compromise on features, quality
or service. All three will only be found, however,
if you make sure to do your homework to find a
web hosting company that is a good fit for you.
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